Privacy Policy

Effective Date: 13 November, 2024

  • 1. Introduction
  • Welcome to Layers Electronics Private Limited (“Company,” “we,” “our,” or “us”). This Privacy Policy is designed to provide you with clear information about how we collect, use, disclose, and protect your personal data. By accessing or using our services, including our website, products, and customer support, you agree to the practices described in this policy. If you do not agree with any aspect of this policy, please refrain from using our services.
  • 2. Definitions
  • Personal Data: Any information relating to an identified or identifiable natural person. This includes, but is not limited to, names, addresses, phone numbers, email addresses, and any other information that can be used to identify an individual.
  • Processing:Any operation or set of operations performed on Personal Data, whether automated or not. This includes collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction of Personal Data.
  • Controller:The entity that determines the purposes and means of processing Personal Data.
  • Processor:The entity that processes Personal Data on behalf of the Controller.
  • 3. Types of Personal Data We Collect
  • We collect various types of Personal Data, including:
  • Contact Information: This includes your name, postal address, email address, and telephone number.
  • Product Information: Details related to the electronics products you purchase, use, or inquire about. This may include product model numbers, serial numbers, usage history, and feedback.
  • Payment Information: Information required to process transactions, including credit/debit card numbers, billing addresses, and transaction histories. We use secure payment processors to handle this data.
  • Usage Data: Information about how you interact with our website and services, including IP address, browser type, operating system, pages visited, and time spent on our site.
  • Technical Data: Information about the device you use to access our services, including hardware details, software information, and unique device identifiers.
  • Customer Support Data: Information you provide when you contact us for support, including any communications and feedback.
  • 4.Methods of Data Collection
  • We collect Personal Data through various methods, including:
  • Directly from You: When you provide information through our website, purchase products, participate in surveys, or communicate with our customer service team.
  • Automatically: Through the use of cookies, web beacons, and similar technologies that track your interactions with our website and services.
  • From Third Parties: Including partners, service providers, and affiliates who provide us with information relevant to the services we offer.
  • 5. Purpose and Legal Basis for Data Processing
  • Performance of a Contract: To fulfill our contractual obligations with you, such as processing orders, delivering products, and providing customer support.
  • Legitimate Interests: To improve our products and services, ensure network and information security, prevent fraud, and perform administrative functions.
  • Consent: Where you have given us consent to process your data for specific purposes, such as receiving marketing communications or participating in promotional activities.
  • Legal Obligations: To comply with legal requirements, including regulatory and legal obligations, and to protect our legal rights.
  • 6.Data Sharing and Disclosure
  • We may share your Personal Data under the following circumstances:
  • Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as payment processors, shipping companies, marketing agencies, and data analysis firms. These providers are contractually obligated to protect your data and use it only for the purposes for which we engage them.
  • Legal Requirements: We may disclose your Personal Data in response to legal processes or requests from governmental authorities, to comply with applicable laws, regulations, and legal obligations, or to enforce our agreements.
  • Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transactions, your Personal Data may be transferred as part of the transaction. We will notify you of any changes to our data practices and ensure that your data remains protected.
  • 7.Data Security Measures
  • We implement robust technical and organizational measures to safeguard your Personal Data, including:
  • Encryption: We use encryption to protect data during transmission and storage.
  • Access Controls: We restrict access to Personal Data to authorized personnel only, and implement access control mechanisms to protect against unauthorized access.
  • Data Security Policies: We maintain data security policies and practices to ensure the confidentiality, integrity, and availability of your Personal Data.
  • Regular Audits: We conduct regular audits and assessments of our data security practices to identify and address potential vulnerabilities.
  • Despite our efforts, no security measure is entirely foolproof, and we cannot guarantee absolute security of your data. We encourage you to take appropriate precautions to protect your Personal Data, such as using strong passwords and securing your devices.
  • 8.Data Retention
  • We retain your Personal Data for as long as necessary to fulfill the purposes for which it was collected, including:
  • Fulfillment of Orders: To process and manage your orders and provide customer support.
  • Compliance with Legal Obligations: To comply with legal and regulatory requirements.
  • Business Purposes: To maintain records for administrative, accounting, and operational purposes.
  • When your Personal Data is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.
  • 9. Your Rights
  • Under applicable data protection laws, you have the following rights concerning your Personal Data:
  • Right of Access: You have the right to request access to the Personal Data we hold about you and obtain a copy of it.
  • Right of Correction: You have the right to request correction of any inaccurate or incomplete Personal Data.
  • Right of Deletion: You have the right to request deletion of your Personal Data, subject to certain conditions and exceptions.
  • Right to Object: You have the right to object to the processing of your Personal Data based on legitimate interests or for direct marketing purposes.
  • Right to Restriction: You have the right to request restriction of processing under certain circumstances.
  • Right to Data Portability: You have the right to request the transfer of your Personal Data to another organization or to receive it in a structured, commonly used, and machine-readable format.
  • To exercise any of these rights, please contact us using the information provided in Section 11. We will respond to your request in accordance with applicable data protection laws.
  • 10. Cookies and Tracking Technologies
  • We use cookies and similar tracking technologies to enhance your experience on our website and provide personalized content. Cookies are small files placed on your device that help us remember your preferences, analyze site usage, and track interactions.
  • Types of Cookies We Use:
  • Essential Cookies: Necessary for the operation of our website and to provide you with the services you request.
  • Performance Cookies: Collect information about how you use our website, such as the pages you visit and any errors you encounter, to help us improve the site.
  • Functional Cookies: Allow us to remember your preferences and settings to provide a more personalized experience.
  • Targeting/Advertising Cookies: Used to deliver advertisements relevant to your interests and to measure the effectiveness of our marketing campaigns.
  • You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website and the quality of your experience.
  • 11. Contact Us
  • If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:
  • Layers Electronics Pvt Ltd
  • Address:Office Space No 1617 16th Floor Plot No BW-58, Logix City Centre Sec32 Noida Gautam Buddha Nagar UP 201301 IN
  • Phone: +91 9821141699
  • Email: support@layers.shop
  • 12. Changes to This Privacy Policy
  • We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or technological advancements. We will notify you of significant changes by posting the updated policy on our website and indicating the effective date. Your continued use of our services after such updates constitutes your acceptance of the revised Privacy Policy.
  • 13. Governing Law and Jurisdiction
  • This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.
  • 14. Data Protection Officer
  • We have appointed a Data Protection Officer (DPO) to oversee our data protection activities and ensure compliance with applicable laws. If you have any questions or concerns related to data protection, please contact the DPO at:
  • DPO Name: Vandana Rane
  • Email: support@layers.shop